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Frequently Asked Questions
- Can I place an order online?
Grocery Store Locations: As we partner with grocery stores, we do not have online ordering specifically for Bento products in our supermarket locations. Some of our supermarket partners have their own online ordering programs and/or partner with third party ordering and delivery companies. Please contact your local supermarket for more details on what they offer. Retail Restaurant Locations: We partner with Uber Eats, Skip The Dishes, Door Dash, Ritual and MealPal at select restaurants. Please visit our locations page and filter to retail locations to see what programs are offered at your favorite location.
- How can I order a catering platter?
We do not have a centralized ordering system for catering platters. Orders should be placed directly at the store where you want to pick up the platter. Please note that a minimum of 24 hours notice is required.
- Where can I find nutritional information?
All nutritional information can be found on the nutrition page.
- Where can I find allergen information?
Visit our allergen guide for an allergen overview and individual product pages for more detailed information.
- Where can I find a location near me?
Visit our locations page.
- Can I become a franchisee?
Please visit our franchising page for more information.
- I’m a business owner that would like to sell Bento Sushi in my store or location. Who do I contact?
Using our Contact Us form, please chose “Sales/Business Development Inquiries” as the subject and someone from our Sales Team will follow up with you directly.
- What is the difference between Bento Sushi and Bento Express?
Bento Sushi is our product line that is made in-store daily by Bento chefs. We offer a wide variety of sushi products using different raw and cooked proteins (salmon, tuna, shrimp, crab) along with vegetarian sushi products and other side dishes such as dim sum, bao, gyoza. Bento Express is our multi-day shelf life product line. Bento Express products exclude raw fish and use a proprietary rice recipe to extend the shelf life. Bento Express products are a perfect fit for stores that don’t have the space or sales volume to provide a chef in-store making sushi. Bento Express products are made in one of our 6 factories across North America and delivered to the grocery store or location when orders are placed.
- I’m looking for a job. How do I apply?
Please visit our Careers Page to find our posted job opportunities. You can apply directly online.
Grocery Store Locations: As we partner with grocery stores, we do not have online ordering specifically for Bento products in our supermarket locations. Some of our supermarket partners have their own online ordering programs and/or partner with third party ordering and delivery companies. Please contact your local supermarket for more details on what they offer. Retail Restaurant Locations: We partner with Uber Eats, Skip The Dishes, Door Dash, Ritual and MealPal at select restaurants. Please visit our locations page and filter to retail locations to see what programs are offered at your favorite location.
We do not have a centralized ordering system for catering platters. Orders should be placed directly at the store where you want to pick up the platter. Please note that a minimum of 24 hours notice is required.
All nutritional information can be found on the nutrition page.
Visit our allergen guide for an allergen overview and individual product pages for more detailed information.
Visit our locations page.
Please visit our franchising page for more information.
Using our Contact Us form, please chose “Sales/Business Development Inquiries” as the subject and someone from our Sales Team will follow up with you directly.
Bento Sushi is our product line that is made in-store daily by Bento chefs. We offer a wide variety of sushi products using different raw and cooked proteins (salmon, tuna, shrimp, crab) along with vegetarian sushi products and other side dishes such as dim sum, bao, gyoza. Bento Express is our multi-day shelf life product line. Bento Express products exclude raw fish and use a proprietary rice recipe to extend the shelf life. Bento Express products are a perfect fit for stores that don’t have the space or sales volume to provide a chef in-store making sushi. Bento Express products are made in one of our 6 factories across North America and delivered to the grocery store or location when orders are placed.
Please visit our Careers Page to find our posted job opportunities. You can apply directly online.