Sushi food safety
Food you can trust, every single time.

Since 1996, food safety has been the foundation of our craft. From in-store kiosks to ready-to-eat product lines, every Bento product meets the highest food safety standards in North America.

Our food safety standards: What's behind every roll

All Bento locations in the United States are state‑licensed and, where applicable, FDA‑registered, and operate in compliance with applicable food safety regulations.

HACCP & preventive control plans

We proactively identify and mitigate food safety risks before they occur, at every facility, across every process.

Recall & traceability readiness

Full ingredient traceability from supplier to shelf, backed by established recall procedures we can activate at any time.

Cold chain management

Strict temperature controls at every stage of production, packaging, and distribution. No exceptions.

Shelf-life validation & temperature control

Our proprietary rice recipe and production methods are scientifically validated to maintain food safety and quality throughout every product’s shelf life.

Sourcing with Integrity: How we choose our ingredients

Quality begins at the source. We partner with global and local suppliers who share our commitment to safety, sustainability, and transparency.

Traceable sourcing

Every ingredient meets a strict hierarchy of safety and sustainability certifications. MSC, ASC, and BAP.

Local commitment

We prioritize local American suppliers to reduce transit times and support the communities we serve.

Climate resilience

Our sourcing is tied directly to our sustainability pillars, ensuring transparency from harvest to shelf.

Nutrition & allergen care

We fully comply with U.S. labelling regulations, empowering every customer to make informed choices.

Allergen protocols

Cross-contamination prevention is built into training for every on-site and commissary team member.

Clear labelling

Every product carries full calorie and ingredient disclosures as well as allergen information. Full Nutritional facts are not available on every package within our Kiosk/On-Site product lines, but are available to download from our website.

Audit & testing cycles

One standard of oversight, across every location in our network.

Kiosk locations

Our QA team conducts routine spot-check assessments. The Operations team performs more frequent reviews covering hygiene, food preparation & handling, temperature control, cleaning & sanitation, brand standards.

Commissary locations

Daily electronic inspections, monthly unannounced third-party GMP audits, and annual system audits, supported by real-time temperature and process monitoring.

Third-party validation

Steritech conducts frequent, unannounced external audits across all locations for an independent benchmark against industry-leading standards.

Regulatory compliance

Full transparency with federal, state, and local health authorities across our entire network.

Interested in a QA career with us?

Comprehensive onboarding

Thorough training on our SOPs and food safety protocols before anyone enters our kitchens.

Ongoing education

Continuous learning to keep our team current on the latest industry standards.

Refresher training

Regular sessions to reinforce key concepts and ensure ongoing compliance.

Hiring standards

We hire people who share our commitment to quality and operational integrity.

A partner you can trust

Bento is more than a vendor. We’re a B2B sushi partner that protects your brand as if it were our own.

Sushi food safety Food you can trust, every single time.